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FAQS

Frequently Asked Questions. Please read before posting a question.


Frequently Asked Questions       

Here is a list of the most Frequently asked Questions.
If the question you have is not listed then you can contact us at messages@freeshadi.com

Website Info

Is it safe to meet people on the Internet?

Is membership free?

Whats the difference between a Platinum and Premium membership?

How much is the Premium membership?

Can I contact other Members?

How do I stop other members from contacting me?

How do I add a picture?

How do I cancel my membership?

Can I get a refund on my subscription?

How do you use the Online Chat?

Hiring Applicants Info

How do I Add a Job?

How do I View Applicants?

How do I contact Applicants?

How many Applicants can I contact per credit?

WAP Site Info

Can I have more information about your WAP site?







Is it safe to meet people on the Internet?

Yes, meeting people via Free Shadi is one of the safest ways of meeting people. You don't have give out any of your personal details to anyone, you can get to know someone at your own pace and can meet in public places.

Safety Tips:

Never give your home address, email address or telephone number to a stranger. Always arrange to meet in a very public place, i.e. a Restaurant etc. Always tell a friend/family member where you are going and approximately what time you will be back home... you can even get them to phone you during your date to see how you are.

Is membership free?

As a non-paying(standard) member you can send messages free.

You can read messages from paid members instantly free.

To read messages from non-paying members you need to wait 60 days.

To read messages from other members instantly you need to become a Premium Member.

Whats the difference between a Platinum and Premium membership?

A Platinum Membership gives you the benefits with regards to the job aspects of the site.
The benefits include a free website, a 75% discount on your membership fee, priority over non members with regards to work, add multiple pictures to your profile + many more.
The Premium membership allows you to contact other members and read your personal messages free.

How much is the Platinum membership?

The minimum membership period for the Platinum Membership is 6 months.

The prices for the Platinum Membership are

£71.70 for 6 months
£95.40 for 1 year
£142.20 for 3 years
£177 for 5 years

Click Here for the Premium membership costs.

How much is the Premium membership?

The minimum membership period for the Premium Membership is 3 months.

The prices for the Premium Membership are

£38.85 for 3 months
£59.70 for 6 months
£83.40 for 1 year
£142.20 for 3 years

Click Here for the Platinum membership costs.

Can I contact other Members?

Yes. To contact other members perform a search, click on the member's profile and click send message.


How do I stop other members from contacting me?

To block personal messages from other messages click Block Messages in the Control Panel and select as desired. You can block members who do not fit the requirements specified in your ideal partner criteria or you can bock messages from all members.
You will have the option of blocking individual members on the received messages page.

How do I add a picture?

Just select add picture in the control panel. Your file must in a jpg or gif format and must be under 200kb in size.

How do I cancel my membership?

To cancel your membership simply click Hide Profile in the Control panel.
If you wish to renew your membership simply login and select Reactivate Profile.
Please note that any payment subscriptions you have will need to be cancelled seperately.
To cancel your subscription please send an email to jason@orbvision.com
Cancellation of your monthly subscription must be made at least 28 days before your next payment date.

Can I get a refund on my subscription?

Refunds are only given in exceptional circumstances such as in cases where an error has resulted in the wrong payment amount or if the member has accidently paid twice.

All refund requests should be made by post and should be sent to
Accounts,
Free Shadi
6 Edith Road,
Kensington,
London
W14 9BA
England

How do you use the Online Chat?

First you must ensure that your flash security settings allow you to access flash server content.

To do this visit the website
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.html

Ensure you select the option 'Always Allow'

You must then ensure the messenger popup is not closed down.

Then on the profile page click 'Chat to Online Members'

This will produce a list of the members online.

Then click 'Chat to Online' under the member you want to chat to.

A chat window will appear however you will only be able to chat if you member you requested a chat with agrees to your request.

How do I Add a Job?

It is recommended to register as a client before adding a job as this allows you to edit your job and helps in tracking and contacting applicants. You also get 20 Free credits added to your account which you can use towards contacting applicants.


Once you have registered as a client then just enter in the details of the job.
Please do not reveal information about your company or contact information in your job description.
This can be included in the auto message section.
The text in the auto message section is sent to the applicant once they apply for the assignment.

Once your job has been submitted it will be placed in a queue until it is approved by a member of staff.
If the job is approved successfully the job will be visible on the wesbite and you will gain 20 credits which can be used towards contacting applicants.

How do I View Applicants?

If you are a registered client you can view your applicants by logging in to your account and then selecting
View/Edit Jobs and Applications and then click View Applicants.

If you haven't registered you'll need to visit the link given to you in the confirmation email after you posted your job.

How do I contact Applicants?

To contact Models who have applied to your job view your applicants as described above and you will then be shown various options under each applicants.
You can contact members by either SMS, MMS. email or by an Online Chat.
Each method requires a differing amont of credits(see below for a description of credits).

How many Applicants can I contact with a credit?

The number of credits required to contact applicants depends on the applicant's membership status and the method you are using to contact the applicant.
To use the online chat no credits are required however you need to be a Premium Member.
You can tell if a member you are trying to contact is a Platinum Member since their Nickname will be highlighted in Gold.

Credits cost to Contact Platinum members.
Email Message: FREE (No Credits)
SMS Message: 5 credits
MMS Message: 10 credits

Credits cost to Contact Standard members.
Email Message: 5 credits
SMS Message: 10 credits
MMS Message: 15 credits



Can I have more information about your WAP site?

You can apply for jobs, search for members and check your messages using our WAP enabled site.
For more information about this site please check out our WAP FAQs by clicking here.